Program Elements | Program Requirements

Guidelines for shortQueue photos
The following are general guidelines for image files for the shortQueue Photo Galleries. If you have questions, please contact us at info@shortqueue.com or toll-free at (866) SHORTQ1.

shortQueue accepts .JPG and .TIFF images. Our service uses the industry standard sRGB color profile system. If your images are saved with a non-standard color profile, photos may not print correctly.
Images must be high quality, with low compression and high resolution.
Because resolution is a key component of print quality, we recommend using the highest resolution possible and at least 1600x1200 (or a minimum of 300 dpi). If image files are provided in lower resolution than those recommended, only the smaller print sizes will be suitable for printing. In these situations, the system will indicate that the image is "NOT recommended for printing" in the size under consideration.
Our resolution recommendations are as follows:
 Image Resolution  Maximum print size
 less than 640 x 480   only wallet-size prints recommended
 640 x 480  absolute minimum resolution for 4x6 (results will vary) 
 1024 x 768  minimum recommended resolution for 4x6
 1152 x 864  minimum recommended resolution for 5x7
 1600 x 1200  minimum recommended resolution for 8x10 or larger
Parents and families visiting your school gallery will be able to order print sizes ranging from 20x30 to wallet-size. The aspect ratio (the ratio of width to height) of these print sizes varies from 1.25:1 (for an 8x10, 11x14 and 16x20) to 1.5:1 (for a 4x6 and 20x30). As a result, our system will automatically crop your images to fit the print size ordered. To minimize undesirable cropping, shortQueue recommends using the standard camera aspect ratio of 1.33:1.
Non-standard images (especially square or panoramic images) will be subject to cropping, or will be printed whole with white borders added, depending upon the shape of the image. If non-standard size images are used, the pictures your families receive may be cropped or contain a white border. (Please note that each picture can only have one custom crop setting, so you will need to pick the cropping that works best for all print sizes.)
shortQueue's automatic complimentary services include individual image brightening, red-eye removal (where possible), and custom cropping (as necessary). If you do not need these services and want your images published to the school gallery as is, please let us know.


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